Join and take part in a live class
Find your enrolled class, check access and audio, and participate from desktop or phone.
- 1Student portal
- 2Live Classes
- 3My live classes
- 4Join
- 5Participate
- 6Replay when available
Use the learner's Student portal
The learner signs in and opens Live Classes, then My live classes. A guardian managing a child should ensure the child uses their own login for participation. Adults with multiple roles can select their own Student view from the avatar.
On your computer: Choose Live Classes in the top navigation or sidebar, then My live classes.
Check the session and join
Read the title, schedule and status, then choose Join. A scheduled or off-air class may be waiting for the coach. Read any access, payer or attendance-charge notice in the classroom before confirming a paid action.
On your computer: Click Join on the intended card and inspect the classroom notices.
Enable the audio you need
If sound is blocked, choose Resume audio. Grant microphone or camera permission only when using those features. Check the device's volume and selected input if you cannot hear or speak.
On your computer: Use the meeting controls near the board and allow the requested browser permission when needed.
Respond to the coach
Use Raise hand for a question and Lower hand when finished. Follow the shared board and respond to the question or puzzle currently shown; read the activity's submit or confirmation message.
On your computer: Use the activity and meeting panels beside or below the board.
Find a replay when available
After a completed class, open Replays in Live classes and choose Replay for an authorised session. Available timeline and media depend on what was captured for that class.
On your computer: Select Replays, open the session and use the replay controls.
If something does not work
The class is not in My live classes.
Check that you are in the correct learner account and enrolled cohort. A public class listing or wallet top-up alone does not confirm enrolment.
The coach appears off-air or the connection drops.
Check your internet connection and the displayed status. Allow the class page to reconnect; if it remains stuck, record the message before refreshing. Off-air may simply mean the coach has not started.